Manual Ordering - Linnworks

In this instruction I will add details on how to add a manual order to the system. 

1. Log onto your linnworks account by visiting www.linnworks.co.uk
2. Enter your email and password
3. Once logged on select:
   1. Order Book
   2. Open Orders 
   3. New Order
4. Once you have a new order screen open you as shown below you will need to populate the relevant fields 

   

    
   1. Invoice fields 
      

      Shipping address	Ensure that the delivery details is correct and matches the customer purchase order
      Billing address	Make sure that the billing address matches the invoice address on Sage, specifically the postcode (also ensure that the Sage postcode is in the Postcode box) and the email address in email 1
      Postage and packing costs	If required add any pick and pack cost here
      Reference	Enter the customer reference number here. Once order is completed this cannot be changed. If no reference is not provided create a reference with how order received (PO = Phone order, EO = Email order etc)/ placed by initials/ received by initials/ date and month, for example EO/IG/YW/3110
      Status	Select the status, usually paid or not paid (for invoice account select not paid)
      Subsource	Select the relevant subsource for the Subsource list
      Payment Method	Select the relevant payment method
      Currency	Select the 3 letter currency code (Usually GBP or USD)

   2. Product fields
      1. Select Add product 
      2. Type in the product description or SKU
      3. Select the product that is required (you may need to adjust the size of the column to see the full description)
      4. You can either press the select button on the bottom right of the search screen or double click on the product line
      5. Once the product is added you will then be able to change the quantity 
5. Once all the products are added select complete order